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Welcome to the RealINSIGHT Trust Center

RealINSIGHT is a B2B cloud-based enterprise SaaS platform built to manage the full lifecycle of a commercial real estate financing deal - from loan inception through final loan and collateral disposition. The platform’s new Servicing module seamlessly integrates into the Asset Management module, enabling real-time data updates, automated compliance, and streamlined collaboration between asset managers, servicers, and borrowers. By consolidating payment processing, loan tracking, and cash management into a single ecosystem, RealINSIGHT enhances transparency, efficiency, and decision-making across the entire servicing lifecycle for its clients. Founded in 1994, with our cloud-native platform launched in 2017, we provide global financial institutions with the tools and visibility they need to manage complex processes efficiently and securely.

We are committed to empowering our clients with the insights, transparency, and controls required to confidently rely on RealINSIGHT as a trusted partner. Our platform is covered by a SOC 2 Type 2 report, audited by an independent third party to ensure our controls meet the highest standards for security, availability, and confidentiality.

Security is woven into every aspect of our operations - from infrastructure and application architecture to employee access and monitoring. Data protection isn’t a feature; it’s a foundational principle.

Through this Trust Center, you can:

  • Explore our security posture, policies, and certifications
  • Request access to our SOC 2 Type 2 report and related security documentation
  • Subscribe to updates to stay informed about our security and compliance activities

We invite you to explore how RealINSIGHT upholds the highest standards of data protection and regulatory compliance, and how we continue to earn your trust, every day.

– The RealINSIGHT Security Team

Documents

Featured Documents

COMPLIANCESOC 2 Type 2
Trust Center Updates

DR/BC Testing and Updates

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Compliance

The latest technology Q4 2025 Disaster Recovery test was performed on 12/23/2025, and was successful in all regards. Please request access to our trust center if you would like to review our latest summary test report!

The latest technology Q3 2025 Disaster Recovery test was performed on 9/29/2025, and was successful in all regards. Please request access to our trust center if you would like to review our latest summary test report!

The latest technology Disaster Recovery test was performed on 6/30/2025, and was successful in all regards. Please request access to our trust center if you would like to review our latest test summary report!

SOC 1 Audit Updates

Compliance

We are proud to announce that we've successfully completed our inaugural 2025 SOC 1 Type II audit for the RealINSIGHT platform. Please request access to our trust center if you would like to review our latest report.

SOC 2 Audit Updates

Compliance

We have successfully completed our 2025 SOC 2 Type II audit for the RealINSIGHT platform. Please request access to our trust center if you would like to review our latest report!

Penetration Test Updates

General

Our latest penetration test was successfully completed in June, earning the highest possible rating. Please reach out to us if you would like to request to review the executive summary of the report for more details.

General Information
Access Controls
Audit Logging
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Supporting Vendors

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